General Discussion

  • 1.  Conditional Logic overwriting

    Adopter
    Posted 25 days ago

    I have a form with 18 pages and three inspection types to choose from on that form.  The inspection type is a drop down with three options and is the third entry on the first page of the form.  Each inspection type needs to ignore certain pages and show others.  My issue is the conditional logic that is listed lowest in the order of rules is overwriting the rules above it.  This same conditional logic structure works on another form, but isn't working on this form.  I tried using one conditional logic rule for all options and separate rules for each one, but I'm getting the same results.  If someone can shed some light on this before I tear out all my hair, it would be much appreciated.

    Thanks in advance for any help that I can get.



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    Patrick Daley
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  • 2.  RE: Conditional Logic overwriting

    Posted 21 days ago

    Hey Patrick,

    Thanks again for the question and apologies for the delay responding on this forum. Though we had already connected in the Ask Us Everything webinar and your support ticket has also been created, I still wanted to send a reply here.

    We will continue the conversation through our support team!



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    David Casal Del Castillo
    Director, Customer Success & Support
    TrueContext
    Ottawa
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    Original Message


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