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Did you know about our ServiceNow integration?

  • 1.  Did you know about our ServiceNow integration?

    Posted 03-10-2023 10:45
    Edited by Pat Cooney 02-06-2024 11:54

    By now you will most likely have already come across this functionality, but in case you haven't... We have recently rolled out an integration with ServiceNow

    Our Customer Success team is regularly talking with our customers and learning about their use cases and business needs. It is not uncommon to hear that a top priority is to not only enhance the productivity of the field service worker, but to increase their satisfaction as well. Our new ServiceNow integration is a perfect way to meet these goals.

    Our ServiceNow Integration allows incorporating data from your ServiceNow instance into ProntoForms. Data collected in the ProntoForms app can then be routed back to ServiceNow to create or update table records and attach formatted documents, images and uploaded files. The ServiceNow integration works with any solution built on the ServiceNow platform – from IT, Employee, Customer Service Management, Field Service Management, to Creator Workflows. You can also leverage the ServiceNow mobile apps to launch ProntoForms to enhance your field agents' experience.

    If your organization uses or is considering ServiceNow to automate business processes, reach out your Customer Success Manager to talk about how this ProntoForms integration can help you. Also, make sure you join the #ServiceNow User Group here in the ProntoForms Community, where you can discuss the features and use cases this integration brings to the table!

    David Casal Del Castillo
    Manager, Customer Success

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