General Discussion

We have throughout many of our forms the use of information labels triggered off logic. Such as, "Warning: No Photos have been submitted on this audit. Adding photos will improve quality score." The warnings unfortunately do always jump out to the user. Would be nice if I could assign a color to warnings to differentiate from questions. Perhaps this could be an enhancement? I even thought I could just use the button question using a red button, but that question has minimum count of 2 so that won't work. Curious what other people do for warnings to make the UX stick out a bit more.

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Luke Greene
Risk & Legal Solutions
KONE
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Hi Luke, Great suggestion, we will submit a product feedback request on your behalf to have this considered for potential future inclusion in the product.

Are you able to use a 'Resource Image' question type in place of the 'Information Label'? With this, you could display an image of the warning message as an option.

If considering, review the product documentation on Resource Images to ensure they will be the right for your use case/workflow and field test prior to putting into production.

Resource Image Question Type
https://docs.truecontext.com/1374411/Content/BuildAndManageForms/CreateOrEditAFormWithTheFormBuilder/QuestionTypes/QuestionTypeResourceImage.html?Highlight=resource%20image

More on Resource Images
https://docs.truecontext.com/1374411/Content/BuildAndManageForms/How%20Forms%20Work/FormImages.html?Highlight=resource%20image

 

Perhaps others have some suggestions as well.

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Stu Rathbone
Director - Support & Enablement
TrueContext
Email: community@truecontext.com
Website: https://www.truecontext.com
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Hey Luke,

Another really nice way to really draw attention to something in the app is by using an Answer Exception. An answer exception is trigged based of the answer of a question, but you could use a little conditional logic in combination with the exception. You will need to use something like a radio button to trigger the answer exception but a radio button allows you to have just a single option to pick from.

You could create a Radio Button that includes your Warning message and use the option "Photo not included". Then using conditional logic, IF Photo Question is not answered THEN Radio button is set to "Photo not included" which in turn would also trigger the answer exception. You could even hide the radio button question when the photo question is answered at the same time. 

Would look something like this in the app:

Thank you

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Ian Chamberlain
Solutions Architect
TrueContext
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Great, thanks Ian! That works for me. A little over engineered solution but that output is what I was looking for. Thank you!

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Luke Greene
Risk Analyst
KONE
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Original Message:
Sent: 12-31-2024 09:44
From: Ian Chamberlain
Subject: Colored Information Labels?

Hey Luke,

Another really nice way to really draw attention to something in the app is by using an Answer Exception. An answer exception is trigged based of the answer of a question, but you could use a little conditional logic in combination with the exception. You will need to use something like a radio button to trigger the answer exception but a radio button allows you to have just a single option to pick from.

You could create a Radio Button that includes your Warning message and use the option "Photo not included". Then using conditional logic, IF Photo Question is not answered THEN Radio button is set to "Photo not included" which in turn would also trigger the answer exception. You could even hide the radio button question when the photo question is answered at the same time. 

Would look something like this in the app:

Thank you

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Ian Chamberlain
Solutions Architect
TrueContext
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