Tech Talk: Product

[This article is the second in a series that began in January 2025.] Many of our customers collect large volumes of data. By integrating data sources with repeatable sections, TrueContext enables app users to quickly navigate to relevant reference and data entry points. This reduces the number of taps and screen swipes while providing sufficient information to assess a situation at a glance. Understanding Data Sources Data Sources in TrueContext are external repositories of information-such as Read more

Picture this: A field technician at a solar installation site needs to document the inspection of 100 solar panels. Each panel requires the same set of measurements, condition checks, and performance data. Enter Repeatable Sections – a powerful feature that transforms how field teams collect recurring data. By allowing users to dynamically add entries for the same set of questions, Repeatable Sections mirror the natural flow of field work. With repeatable sections, field technicians can rapidly Read more

Hello Everyone, I'm a Product Manager at TrueContext, and I'm seeking insights into how our customers structure their Groups and FormSpaces. As you're aware, a FormSpace can be associated with multiple Groups, and vice versa. This many-to-many relationship allows for various strategies in managing permissions and access. Our observations indicate that customers often organize their Groups and FormSpaces based on product lines, job types, roles, reporting hierarchies, geographical locations, Read more

Hello! I'm a Product Manager at TrueContext, and we're aiming to better meet our customers' needs in managing workflows. Would any of these views be beneficial to you? If so, could you tell us why it would be helpful? Job Status and Assignment View: This view organizes data records based on each individual job. You can see the current status and assignment details for every job separately. It's helpful for tracking the progress and specific details of each job. Read more

Hi Community members! I'm excited to announce a new feature in our Form Builder: while editing conditional logic, you can now reorder conditional logic actions and add new actions in-line. We believe these improvements will help you save time when creating, testing, and troubleshooting conditional logic.   Let us know what you think! #TechTalkProduct ------------------------------ Huberto Garza Product Manager TrueContext ----------------------------- Read more

Hi Community members! I'm excited to announce a new feature: while editing a form, you can now select several questions, sections or pages and delete them with a single action. With this feature, you should save time by not having to delete elements one at a time. We expect that this improvement contributes to easier and faster form edits. Tip! We recommend saving your form before performing this bulk action. If you deleted pages, sections, or questions Read more

Hello everyone, We've been progressively adding more features around resources that give your field users access to the most context when completing complex field tasks, whether they're old hands at the work before them or newly onboarded.  This area is a significant focus for the Product team in 2024 and beyond, and we'd love to hear your stories about how you're using these features and how you'd like to use them in the future. Here's a quick overview of what we've introduced so far: Read more

TrueContext understands the importance of data flow and data visibility in optimizing your workflows. That's why we would like to remind you of the robust integration between TrueContext and ServiceNow, designed to streamline your processes from end to end. With our ServiceNow Integration, you can: Pull Data from ServiceNow: effortlessly retrieve essential data from your ServiceNow instance directly into TrueContext. Whether it's customer information, service requests, or asset information Read more

Hi Community members! I'm excited to announce an upcoming Form Builder feature: adding questions anywhere in a section. As your cursor hovers over the division between questions, an 'insert question' [+] button will appear. With this feature, you won't have to scroll to the end of a section to add a question and then move it to the place it's needed. This should be especially helpful when working with long sections. We expect that this improvement contributes to easier and faster form edits. Read more

Hi Community members! I'm excited to bring you an improvement in the Form Builder: Button Group questions now display the answer options and their color code in the main editing pane. With this improvement, you no longer need to edit the button group question to view its answer values and color codes. Reviewing answer setup for consistency is simplified, especially while editing a section with several button group questions. We expect that this improvement contributes to easier and faster form Read more