General Discussion

  • 1.  DREL New line?

    Adopter
    Posted 10-17-2022 15:30
    Hi everyone! I was wondering if anyone has knowledge on how to create a new line (enter) in a DREL document? I keep thinking this should be super simple but everything I have tried hasn't worked. Here is my situation: We use the DREL document to create a chatter message in Salesforce on the Work Order record. In the example below, the chatter message will say the totals of the dispensers, plus total rooms. I would like to separate Campus Total Dispensers and Total Rooms onto a new line for ease of viewing. Right now, the post looks like this:

    "End User Site Assessment Complete: Soap: 10. Sanitizer: 15. Lotion: 0. Shower: 0. Campus Dispenser Total: 0. Total Rooms: 0."

    I would like the chatter post to look like this instead:

    "End User Site Assessment Complete:
    Soap: 10. Sanitizer: 15. Lotion: 0. Shower: 0.
    Campus Dispenser Total: 0.
    Total Rooms: 0."

    Any ideas? I have tried \n with no success.


    Thanks!

    ------------------------------
    Lisa Zido
    Technical Systems Analyst
    GOJO Industries Inc.
    OH
    ------------------------------


  • 2.  RE: DREL New line?

    Posted 10-17-2022 17:40

    Hi Lisa, I believe you just need to escape the new line character, which you can do by including the following property: [#escapeDocumentFormat] where DocumentFormat is either Json, Xml, Html, Csv or Url.

    So for what you provided there you would want your DREL Template to look like this

    #c[escapeJson]
{
    "body": {
        "message": [{
            "type": "Text",
            "text": "Site Assessment Complete\nSoap: %a[C_SoapTotal].\nSanitizer: %a[C_SanitizerTotal]...etc"
        }]
    },
}

    I obviously didn't put the line breaks in my example in the same spot as what you were asking for in your formatting, nor did I type out your full text string, but I think you get the idea.

    The full documentation on how to escape special characters in DREL is in our product documentation, which you can find here: https://docs.prontoforms.com/1374411/Content/IntegrateWithOtherSystems/EscapeDRELFreemarkerHandlebarsOutput.htm?Highlight=escape%20characters



    ------------------------------
    Pat Cooney
    Community Engineer
    ProntoForms
    community@prontoforms.com
    ------------------------------



  • 3.  RE: DREL New line?
    Best Answer

    Adopter
    Posted 10-18-2022 12:23
    Thanks Pat!! I think in the past I was trying to use escape json and \n in different places than where you put them in your example, and so I never got it to work! I did exactly as you did and that finally worked for me! I'm excited! Time to go rearrange my DREL documents... :)

    DREL test:
    #c[escapeJson]
{ 
   "body" : {
      "messageSegments" : [
         {
            "type" : "Text",
            "text" : "Site Assessment complete\nFirst Line: %a[chatter 1]. \nSecond Line: %a[chatter 2].\nThird Line: %a[chatter 3]"
         }]
       },
   "feedElementType" : "FeedItem",
   "subjectId" : "%a[IdWorkOrder]"
}

    Chatter post:


    ------------------------------
    Lisa Zido
    Technical Systems Analyst
    GOJO Industries Inc.
    OH
    ------------------------------

    Original Message


  • 4.  RE: DREL New line?

    Posted 10-18-2022 14:33
    Awesome! Glad it worked out!

    ------------------------------
    Pat Cooney
    Community Engineer
    ProntoForms
    community@prontoforms.com
    ------------------------------

    Original Message


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