General Discussion

  • 1.  Email destination

    Adopter
    Posted 05-23-2023 10:02

    Hello,
    When using a mail destination why is the To never used? Which settings should I adapt?
    In this example I would like to use the question label CustomerMail to be used as destination and not as Cc.



    Has anyone experience with this?

    Peter



    ------------------------------
    Peter Dienaar
    PF developer
    Johnson Controls
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  • 2.  RE: Email destination

    Posted 05-23-2023 10:31

    Hi Peter

    There isn't a way to do this at the moment. We have heard the request before though and I will add your name as someone that would like to be notified when it is in place. I don't have an ETA at this time.



    ------------------------------
    Natalie Tallon
    Product Manager
    ProntoForms
    ntallon@prontoforms.com
    ------------------------------



  • 3.  RE: Email destination

    Adopter
    Posted 14 days ago

    Checking if an update to this topic? I also need to route this email to the Inbox of a resource, not as a CC. 

    Thank you,

    Scott Mitchell



    ------------------------------
    Scott Mitchell
    Customer Success Manager
    Mettler Toledo
    OH
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