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Email Service Delays: Important Notice to customers using MS365 for Mail Delivery

  • 1.  Email Service Delays: Important Notice to customers using MS365 for Mail Delivery

    Staff
    Posted 10-17-2023 09:16
    Yesterday we began to receive Technical Support tickets from a segment of customers indicating submission emails were not being delivered. Upon investigation it was determined to only impact customers whose email service was hosted by Microsoft Office 365. ProntoForms has posted a notice on our Status page on the root cause and how customers may be able to remedy this.

    If you are experiencing delays in your email services, please visit the ProntoForms Status page for details. This issue may be impacting emails from other sources as well.

    While visiting the Status, we highly encourage our customers to sign up for SMS or Email alerts.

    https://status.prontoforms.com/


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    Stu Rathbone
    Director - Support & Enablement
    ProntoForms
    community@prontoforms.com
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