Original Message:
Sent: 04-20-2023 16:13
From: Ravneet Kaur
Subject: The Support files: Did you know form settings can override device settings with regards to the image quality? Read on….
Hey Jeffery,
Glad to hear that you love the feature and it is really been useful for you. Have you considered using the 'use device settings' option as well?
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Ravneet Kaur
Customer Support Manager
ProntoForms
Original Message:
Sent: 04-20-2023 13:29
From: Ravneet Kaur
Subject: The Support files: Did you know form settings can override device settings with regards to the image quality? Read on….
ProntoForms gives you control over the quality of images your field users submit.
The quality you choose is up to you and is likely determined by its intended use.
Is it to have a record of work completed just to have it on file, is it something you would provide to a customer or is it a situation where you need high quality images for detailed work, audit or compliance purposes?
This setting applies to Image or Sketch Pad Question Types.
If you choose one of the first three options, regardless of what is set on the device for image quality, the form setting will override it, even if they have set their quality to be lower than what you want in the form, it will increase the quality, just for this instance.
You also have the last option of "Use Device Settings" to just use whatever the end user has set on their individual devices if no standards are needed.
Best Practice: Image Quality/Size can potentially impact the size of your submission. Always test your forms during development and throughout UAT (User Acceptance Testing) prior to rolling your form out to production. Testing forms before rolling out to production is a best practice regardless of whether images are used.
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Ravneet Kaur
Customer Support Manager
ProntoForms
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